Privacy Policy

Last Updated: August 11, 2026

Discount Halloween City (“Discount Halloween City,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit DiscountHalloweenCity.com, make a purchase, contact us, create an account, interact with our advertisements, or otherwise use our website and services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Discount Halloween City, we may collect the following types of personal information:

Contact Information

Name
Email address
Telephone number
Billing address
Shipping address

Order and Transaction Information

Products purchased
Order numbers
Purchase history
Shipping information
Return and refund information
Payment status

Payment information may be processed by Shopify and other authorized payment providers. Discount Halloween City does not necessarily receive or store complete payment card numbers.

Account Information
If you create a customer account, we may collect information associated with that account, including login credentials, saved addresses, order history, and account preferences.

Device and Website Usage Information
When you use our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Referring website
Pages viewed
Products viewed
Shopping-cart activity
Date and time of visits
Website interactions
Approximate geographic location derived from IP address

Customer Service Information
When you contact us, submit a return request, use our chat service, or otherwise communicate with Discount Halloween City, we may collect the information included in those communications.

Marketing Information
If you subscribe to emails or otherwise agree to receive marketing communications, we may collect your email address and information about your interaction with those communications.

2. How We Use Personal Information

We may use personal information to:

Process and fulfill orders
Accept and process payments
Arrange shipping and delivery
Provide order tracking
Handle returns, refunds, exchanges, and customer-service requests
Communicate with you regarding your order
Maintain customer accounts
Detect and prevent fraud, abuse, and security threats
Improve our website, products, services, and customer experience
Personalize product recommendations
Analyze website performance and shopping behavior
Send promotional emails or marketing communications where permitted
Measure the effectiveness of advertising campaigns
Comply with legal, tax, accounting, regulatory, and contractual obligations
Protect the rights, property, security, and safety of Discount Halloween City, our customers, and others

We aim to collect and use personal information only for legitimate business purposes and as otherwise permitted by applicable law.

3. Shopify

Our online store is hosted through Shopify.

Shopify provides the ecommerce platform that allows us to offer products and services to you. As part of operating the store, information may be processed by Shopify in accordance with its own privacy practices.

Shopify may process customer and device information to provide checkout, payment, fraud prevention, analytics, security, personalization, and other ecommerce services. Shopify maintains its own privacy policies regarding how it handles personal data.

4. Payment Processing

Payments may be processed through Shopify Payments or other authorized third-party payment processors.

Payment processors may collect information such as:

Cardholder name
Billing address
Payment card information
Transaction details
Device and fraud-prevention information

Discount Halloween City generally does not control the independent privacy practices of third-party payment providers.

5. How We Share Personal Information

We may share information with trusted service providers when reasonably necessary to operate our business.

These providers may include:

Shopify
Payment processors
Shipping and delivery carriers
Order fulfillment partners
Customer service and live-chat providers
Email and marketing platforms
Analytics providers
Advertising platforms
Fraud prevention and cybersecurity providers
Professional advisers such as attorneys, accountants, and consultants
Government authorities when legally required

We may also disclose information when necessary to:

comply with law, subpoena, court order, or legal process;
investigate fraud or unlawful activity;
protect our legal rights;
protect customers or other individuals;
enforce our policies and agreements; or
complete a merger, acquisition, sale, financing, reorganization, or similar business transaction.

6. Advertising and Analytics

We may use advertising, analytics, and measurement services to understand how visitors use our website and to promote Discount Halloween City.

These services may use cookies, pixels, device identifiers, and similar technologies to collect information about:

pages visited,
products viewed,
purchases,
advertisements viewed or clicked,
interactions with our website, and
browsing activity.

This information may be used to measure advertising performance, personalize advertising, create audiences, and improve our marketing.

7. Cookies and Similar Technologies

DiscountHalloweenCity.com may use cookies and similar technologies.

Cookies may help us:

keep products in your shopping cart,
remember preferences,
maintain account sessions,
prevent fraud,
measure website performance,
understand website traffic,
provide personalized experiences, and
support advertising and marketing.

Shopify also uses cookies and privacy controls as part of operating Shopify stores.

Depending on your location, you may be provided with privacy or cookie controls that allow you to manage certain tracking technologies.

You may also control cookies through your browser settings. Blocking some cookies may affect certain website features.

8. Marketing Communications

If you sign up to receive promotional emails or other marketing communications, we may send you information regarding:

Halloween products,
promotions,
sales,
new arrivals,
seasonal offers, and
other Discount Halloween City news.

You may unsubscribe from promotional emails by using the unsubscribe link contained in those messages.

Transactional communications related to orders, accounts, shipping, returns, security, or customer service may still be sent even if you unsubscribe from marketing.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no online system, electronic transmission, or data storage method can be guaranteed to be completely secure.

The Federal Trade Commission recommends that businesses use reasonable safeguards appropriate to the personal information they maintain.

Customers are responsible for maintaining the confidentiality of their account credentials and should notify us if they suspect unauthorized use of an account.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including:

fulfilling orders,
maintaining transaction records,
providing customer service,
managing returns or disputes,
preventing fraud,
complying with tax and accounting requirements,
enforcing agreements, and
satisfying legal obligations.

Retention periods may vary depending on the type of information and applicable requirements.

11. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide certain rights regarding your personal information.

These rights may include the right to:

request access to personal information,
request correction of inaccurate information,
request deletion of certain personal information,
obtain information about categories of information collected,
obtain information about how information is used or disclosed,
opt out of certain forms of targeted advertising or data sharing,
withdraw consent where processing is based on consent, and
appeal certain privacy decisions where applicable.

Certain rights may be subject to exceptions or verification requirements.

California law, including the California Consumer Privacy Act where applicable, provides eligible consumers with additional rights regarding personal information.

To submit a privacy request, contact Discount Halloween City using the contact information at the bottom of this Privacy Policy.

We may need to verify your identity before completing certain requests.

12. California Privacy Rights

If California privacy laws apply to our business and your personal information, California residents may have rights concerning their personal information.

These may include rights to:

know what personal information is collected,
request deletion,
request correction,
receive information regarding disclosures,
opt out of certain sales or sharing of personal information, and
not receive discriminatory treatment for exercising applicable privacy rights.

The CCPA provides California consumers greater control over personal information collected by covered businesses.

Nothing in this section is intended to provide rights beyond those required by applicable law.

13. Do Not Sell or Share My Personal Information

Discount Halloween City does not sell personal information for money in the traditional sense.

However, certain advertising or analytics activities may be considered “selling,” “sharing,” or targeted advertising under some state privacy laws.

Where required, eligible customers may be provided with a method to opt out of such processing through our website privacy controls or by contacting us.

14. Children’s Privacy

Discount Halloween City sells products for adults, families, and children, but our website and online services are intended for use by adults making purchasing decisions.

We do not knowingly collect personal information online directly from children under 13 in a manner subject to the Children’s Online Privacy Protection Act without appropriate parental consent.

The FTC requires covered operators collecting personal information from children to follow specific parental notice and consent requirements.

If you believe a child has provided personal information to us improperly, please contact us.

15. Third-Party Websites and Services

Our website may contain links to third-party websites, apps, social media platforms, payment services, shipping providers, or other services.

We are not responsible for the privacy, security, content, or business practices of independent third parties.

We encourage customers to review the privacy policies of third-party services they use.

16. International Visitors

If you visit DiscountHalloweenCity.com from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where Shopify or our service providers operate.

Privacy and data-protection laws in those locations may differ from those in your home country.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

changes to our business,
changes to Shopify or other technology providers,
changes to our privacy practices,
new legal or regulatory requirements, or
other operational changes.

The updated Privacy Policy will be posted on this website and the “Last Updated” date will be revised.

We encourage customers to review this Privacy Policy periodically.

18. Contact Discount Halloween City

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, contact:

Discount Halloween City
Denver, Colorado
United States

Customer Support: Discount Halloween Support

Website: DiscountHalloweenCity.com

Email: Use your working customer-support email here.