DISCOUNT HALLOWEEN CITY

Returns & Exchanges

Need to return something? We’ve made the process simple. Submit your request below and our team will review it and send you the next steps.

Submit Request Tell us about your order and the item you need to return.

We Review It Our team confirms return eligibility and next steps.

Send It Back Follow the return instructions provided by our team.

Refund or Exchange Once approved and received, we process your resolution.

Start a Return

Complete the form below. Please provide as much information as possible so we can help you quickly.

First Name *

Last Name *

Email Address *

Phone Number

Order Number *

Order Date

Item(s) You Want to Return *

Reason for Return *

Preferred Resolution *

Additional Details

I have reviewed the return/refund policy and understand that submitting this form does not automatically guarantee a refund or exchange.

Questions? Our customer care team is here to help with returns, exchanges, damaged orders and order questions.

Enter your tracking number below to check your shipment status.

Your tracking number can be found in your shipping confirmation email.